Career: Front Desk Greeter | Insight Healing and Wellness

job summary

Be the welcoming face and friendly voice that sets the tone for our guests' experience! As a front desk greeter, you'll provide exceptional customer service and create a warm, inviting atmosphere from the moment guests step through the door. Join our team and be part of creating memorable moments for every visitor to our establishment.

Responsibilities:

Greet guests with a warm smile and friendly demeanor as they enter the establishment.
Provide information about our services, amenities, and upcoming events to guests in person and over the phone.
Assist guests with check-in and check-out procedures, ensuring a seamless and efficient experience.
Manage guest inquiries, requests, and concerns promptly and professionally, escalating issues as needed.
Maintain a clean and organized front desk area, including managing reservations, appointments, and administrative tasks.
Coordinate with other team members to ensure smooth operations and exceptional guest satisfaction.
Uphold company policies and procedures, including safety and security protocols, to ensure a positive guest experience.

Qualifications:

Excellent customer service and communication skills, with a friendly and outgoing personality.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Strong organizational skills and attention to detail.
Proficiency in basic computer applications, such as email, word processing, and spreadsheet software.
Previous experience in hospitality, retail, or customer service preferred but not required.
Willingness to learn and adapt to new tasks and responsibilities.

Work Environment:

Join our dynamic team in a vibrant and welcoming environment where every day brings new opportunities to interact with guests and make a positive impact. Enjoy a supportive and collaborative work culture that values teamwork, respect, and mutual appreciation. Whether it's welcoming guests with a smile, assisting with inquiries, or ensuring smooth operations, your role as a front desk greeter is essential to creating memorable experiences for our guests.